|
HAI's Comprehensive System combines a skilled, professional collection staff with years of industry experience with a specialized receivables management information system designed specifically for the collection industry. This results in HAI’s ability to streamline daily operations, customize recovery campaigns for our clients, and increase productivity and performance.
The backbone of our success is our team of collection counselors. Our industry-leading tools and techniques enable our team of professionals to make contact with the customer/debtor. They determine the reasons for delinquency and investigate the individual's ability to pay. Having experienced collection counselors that know the details of credit extension in specific industries means more of the client's money is recovered -- faster.
Practices utilized by HAI comply with the Fair Debt Collection Practices Act (FDCPA) and Fair Credit Reporting Act (FCRA). HAI staff members take part in initial and on-going education programs to ensure high levels of current training in FDCPA compliance, and in HIPAA awareness and compliance (for our healthcare clients).
FDCPA Compliance
Industry-Leading Software and Telephony Tools
Personalized, Professional Contact
Customer Location Services
Repayment Ability Investigation
Warranted Litigation
|
